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Information Regarding this Week’s Hosting Interruptions
Some of our 4GH Hosting customers experienced interruptions in service this week on Tues., Dec. 13 and Thurs., Dec. 15. We take any downtime seriously, and want to explain what happened. We identified a hardware issue on one of our storage devices on Dec. 13. This issue caused several thousand websites to load slowly, or [...]
WordPress Plugin Performance Profiler (P3)
Check out our new WordPress® plugin developed by our in-house WordPress whiz kids. The Plugin Performance Profiler does just what its name says. It creates a profile of a plugin’s performance by measuring its impact on your site’s load time. Often, WordPress sites load slowly because of poorly configured plugins or because there are so [...]
Go Daddy to Discontinue ColdFusion Support
We emailed our customers on September 1, 2011 to let them know will discontinue ColdFusion support on November 29, 2011. Please understand we decided to drop ColdFusion support only after seriously considering the impact on our customers. We recognize this change might disrupt some of your plans and could even put you in a situation [...]
Issues with Server-Side Includes and .htaccess Files
Customer security is one of, if not the, top priority for us. We continually look for new ways to ensure our customers are safe, as well as improving our existing technology. With that in mind, we’ve recently upgraded Apache® on our Web servers to implement tighter security standards—protecting our customers from potential compromises. However, with [...]
Known Issue with Google Webmaster Tools in HCC
UPDATE: This issue is now resolved. If you connect to Google® Webmaster Tools in the Hosting Control Center, you might experience issues when trying to log in to your Google Webmaster Tools account. This is a known issue, and we are working with Google to correct it. If you have another Google account, you can [...]
Injected Malware Targets osCommerce Vulnerabilities
The folks at Armorize recently posted in their blog about a large-scale injection attack they estimate affects more than 90,000 websites. They discovered that attackers infect sites by injecting iframes — HTML tags that display other pages, or in this case malicious scripts. It seems attackers are targeting osCommerce® sites, so we did some digging [...]
Problems with WordPress 3.2 and Tweet This
We’re always excited when WordPress® releases a new version, and we’re just as smitten with 3.2 as everyone else. We wanted to help get the word out, though, that the plugin Tweet This isn’t compatible with the newest version of WordPress. If you run into the following error, you can disable the plugin to get [...]
WordPress 3.2 is Here
Exciting news! WordPress® 3.2 is now available in Go Daddy Hosting Connection®. To upgrade to WordPress 3.2, you need to enable PHP 5.2 in your hosting account, and upgrade your MySQL version — if you’re not already using MySQL 5.0. If your hosting account already meets these requirements, head on over to Go Daddy Hosting [...]
Announcing a New Shared Hosting File Limit Policy
All of our customers’ hosting accounts are important to us. So, to make sure everyone gets the speed, performance, and reliability they expect from Go Daddy, we now limit all of our hosting accounts to no more than 500,000 files and folders (Windows®) or inodes (Linux®). Keep in mind, though, that’s the number of files [...]
Automatic Disabling of Free Stats
Our hosting customers have access to a Free Stats application that provides statistical information about how much traffic their websites receive. You can turn on this feature anytime you want from the Hosting Control Center. But you should know that if you turn the feature on but do not access it for 90 days, we’ll [...]
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