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Discontinuing Support for PHP 4

Date Submitted: 6-29-2012 by GoDaddy Expert  Leslie

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Starting August 1, 2012 we are removing older versions of PHP from our Linux and Windows servers and replacing them with the newer version of PHP 5.3. These older versions of PHP are no longer supported, and have become outdated. PHP 5.3 is more stable, and most important, more secure.

Most websites using older versions of PHP will still function properly under PHP 5.3. We want to give you an opportunity to update your version of PHP and check your site for any issues before we make the change to our servers.

Don’t worry. Updating PHP versions is easy. You can find all of the details here.

Although most existing PHP code should work without changes, there are some backward incompatible changes that might impact your site when you update PHP versions. If you see any issues during this upgrade process, you should reach out to your site developer, or contact our support team.

If you have questions or need assistance, you can contact our Support Team 24/7 at (480) 505-8877, or support@godaddy.com.

15 Comments on "Discontinuing Support for PHP 4"

  • by ToxicPineapple on July 2nd, 2012

    My hosting account was updated to PHP 5.2, and MYSQL_CONNECT is no longer supported. Unfortunately, MYSQLI classes are not supported by my hosting account either, so I have no way of connecting to my databases to run my data-driven website. Any help would be appreciated.

  • by Splash_Tech on July 2nd, 2012

    Just of interest, why not provide the php4 as a fallback for people with old applications that still demand the old versions? is it really impossible?

  • by GoDaddy Expert Leslie on July 2nd, 2012

    Hi ToxicPineapple, have you had a chance to contact support? I don’t want to dig into your account specifics on a public forum.

    Give our team a call and we’ll see what we can do to get your site back online.

  • by GoDaddy Expert Leslie on July 3rd, 2012

    Hey Splash_Tech,
    We wish it were that simple.

    Unfortunately older versions of PHP are no longer supported by the community as a whole. This means updated security patches are no longer released. Without updated security patches, we open our servers and customers up to potential malicious attacks and security threats.

    The PHP developers try to preserve backwards compatibility, so a script written for an older version should run without changes in a newer version of PHP.

  • by gjwbiker on July 30th, 2012

    I don’t see a “Programming Languages” option on the Settings menu. Am I looking in the wrong place?

  • by Kaz4Caz on July 31st, 2012

    Hello, my site is using Joomla 2.5.6 and PHP Version 5.2.17, will my site be affected by this update?

  • by Nacho on August 1st, 2012

    I have a deluxe hosting PHP5.2.17. I have to switch to PHP5.3?

    I teniend operational problems with the forms of the site and the
    relay-server hosting.secureserver.net. This may be the cause?

  • by GoDaddy Expert Leslie on August 2nd, 2012

    @gjwbiker – that’s odd. Feel free to give our 24/7 customer support team a call so we can see what’s going on with your Hosting Control Center.

  • by GoDaddy Expert Leslie on August 8th, 2012

    @Nacho – it would be a good idea to look at updating to 5.3 since 5.2.17 will eventually be turned off. Here are additional resources that might help you out:
    Viewing or Changing Your PHP Language Version
    Using HTaccess Files to Manage PHP File Extensions

  • by never on August 19th, 2012

    you have to be kidding this go daddy is the most frustrating experience i,ve ever had it has taken me 2 months to upload 1 video to that joke of a website you have the cheek to charge money, the only thing that works is the payment process.

    disgraceful. never.

    ps there must be other unhappy bunnies out thers.

  • by GoDaddy Expert Leslie on August 21st, 2012

    @never,
    Have you contacted our support team? It shouldn’t take two months to upload a video. Sounds like it might be something we can help out with.

  • by secom on August 29th, 2012

    GoDaddy should’ve announced the plans for the change much earlier, and sent out alerts by email (I might’ve missed that, though).

    By the way, it would be very helpful if server migrations didn’t alter the dates on files or directories. I’ve seen dates change multiple times in the past on configuration/server changes. It makes it difficult to do local/remote synchronization, among other things.

  • by wcrism1 on August 29th, 2012

    I also got zero notification, and now my vbulletin forum with a pretty decent userbase is completely dead in the water. Thanks guys.

  • by odthetruth on August 31st, 2012

    Hello Leslie… What you stated: “The PHP developers try to preserve backwards compatibility, so a script written for an older version should run without changes in a newer version of PHP.” is not necessarily true. There is an API check now in PHP5 that is causing issues with using the dl() function on custom modules. I have had GoDaddy hosting for roughly 6+ years and have ran this site without issue on PHP4. I’ve had a custom module that I used for years. 2 years ago, I lost my external hard drive and lost all source to this module. Now with this update, I lost ALL my business in 1 swoop (online business using mysql database and this module was loaded dynamically for calcuations). I’m forced to have to look outside for a way of hosting PHP4 and running this custom module. I doubt you will provide information on being able to get this working by somehow helping me with this API check problem… so not everything is supported with this update. I feel this was a horrible move, because I got NO notifications in regards to this. Had I known, I would have started my search much earlier… instead of basically biting my nails now at every hosting site I can find that mentions PHP 4. Is this just for shared hosting, or for dedicated as well? What do you say in regards to this?

  • by GoDaddy Expert Leslie on September 6th, 2012

    Hi odthetruth. Situations like this can get sticky, especially when you no longer have access to the original source code. You do however have options in regards to moving to a Virtual Dedicated, or Dedicated hosting environment.

    With our VPS and Dedicated servers you can install whichever version of PHP you need from archives available online. Just keep in mind, security risks remain the same and our support would be limited.