Having problems with your website’s form mailer?
Thank you all for your feedback. To address these stated concerns, we have implemented changes on March 3 to our outbound email program that should help address your issues since we originally posted this content.
Forms are popular on websites; they let customers share their information with you, whether it’s for a newsletter or to register an account. Often times, these forms email a confirmation of the visitor’s submission to to you or the visitor submitting the information. Did you know that all email, even if it’s sent from a hosting account, must have information entered in the From value, though?
You can make that From value a particular email address, too. This lets you create a professional-looking email for your customers or something that’s easy to categorize for yourself.
However, we have to be careful with what users can specify as their From value to combat spamming attempts. Here’s a list of email address domain names we don’t let our customers use as the From value of their forms:
If your email form uses one of these domain names for its From email address, our server will not send the email.
We recommend using your own domain name’s email address — and if you have your hosting with us, you can set one up for free. Get that information here.
FrontPage Users: If you entered an email address using one of the domain names listed above, your form will not send emails, either. To change it, check out Installing FrontPage Extensions.