How to use my registered domain with godaddy webhosting?

neerajk said 1 year ago:

Hi,

I have already registered a domain with godaddy and I was using ixwebhosting uptill now. But now I am switching to GoDaddy webhosting just wanted to know that how can use my exisiting domain (registered with godaddy) to my new webhosting (going to register with godaddy) and how easy is the process and how much time will it take.

sherrod said 1 year ago:

@neerajk,

It sounds like you are wanting to acquire a Hosting plan with us and modify the Domain to point to the New Hosting plan.

First you will want to review the Options by visiting: http://www.godaddy.com/hosting/web-hosting.aspx

Once purchased you will find the setup instructions at the following:
Setting up Your Hosting Account

For more information regarding all steps in Transferring a Hosting plan to us you will want to review the following:

Transferring Your Hosting to Us

Sherrod

neerajk said 1 year ago:

Okay, done all that after buying the plan. But still facing a few problems.

I just uploaded an index.html file to check. It got uploaded but when I open the domain it still shows nothing. Please check the domain is emphasiscs.com

Also, I created a FTP and E-mail account but it is not accessible. Please provide some help.

sherrod said 1 year ago:

@neerajk,

When I visit the Site I am able to resolve to a Website. Also in reviewing a DNS Look up for the Domain I am showing it is pointing to our Nameservers and one of our Shared IP addresses.

If you are not able to open the site please reply back with a traceroute to the Domain so we can review your connection to the servers.
Performing a Traceroute in Microsoft Windows
Performing a Traceroute in Mac OS X

Regarding the Email I would suggest just to verify the MX Records are correct:

To ensure the Domain is pointing to the Correct MX Records you will want to follow the steps in: Checking Your MX Record Settings in the Email Control Center.

Sherrod

neerajk said 1 year ago:

Thanks, emails are working now.

But still not able to open my ftp account. I’ve created a ftp user account but when I open the ftp account it says wrong username or password. Please help me out.

Also I want to ask that can I use index.html as my default homepage on godaddy. So that if I open emphasiscs.com so it presents the user with index.html page. Because I uploaded the index.html file but still when I open the website it only shows me –

Index Of/ page

Parrent Directory
webalizer

Please provide help at the earliest.

neerajk said 1 year ago:

Hi,

Performed the trace route test following is the result:

C:Windows>tracert emphasiscs.com

Tracing route to emphasiscs.com [98.130.136.2]
over a maximum of 30 hops:

1 1 ms 1 ms 3 ms 192.168.1.1
2 86 ms 28 ms 29 ms ABTS-mum-Dynamic-001.72.169.122.airtelbroadband.
in [122.169.72.1]
3 * * * Request timed out.
4 * 188 ms 197 ms DSL-mum-Static-ILP-210.125.170.122.airtelbroadba
nd.in [122.170.125.210]
5 * 29 ms 30 ms 125.18.13.133
6 327 ms 339 ms 328 ms 182.79.255.33
7 322 ms 324 ms 322 ms nyiix.he.net [198.32.160.61]
8 342 ms 337 ms 335 ms 10gigabitethernet3-3.core1.nyc5.he.net [72.52.92
.102]
9 340 ms 347 ms 339 ms ecommerce-inc.gigabitethernet2-16.core1.nyc5.he.
net [216.66.3.86]
10 338 ms 338 ms 339 ms oh-mls1-609.te-9-2.opentransfer.com [98.130.213.
18]
11 339 ms 339 ms 343 ms rev.opentransfer.com.2.136.130.98.in-addr.arpa [
98.130.136.2]

Trace complete.

C:Windows>

Please get back to me at the earliest.

neerajk said 1 year ago:

Please provide some help. I have to fix this as soon as possible.

sherrod said 1 year ago:

@neerajk,

After reviewing the DNS Lookup on the Domain I Am showing that you are pointing the Domain to our Nameservers and a Hosting IP Address:

emphasiscs.com. A IN 3600 118.139.175.1
emphasiscs.com. NS IN 3600 ns06.domaincontrol.com.
emphasiscs.com. NS IN 3600 ns05.domaincontrol.com.

However, your Traceroute is not connecting successfully to our servers. First you are received a Timeout right at the beginning at the ISP “3 * * * Request timed out.” Secondly our network is not on the trace at all.

I would suggest to contact the ISP and ensure your connection to the IP is open. If you would like further review of the Hosting account itself you will want to contact our Support team.

Sherrod

neerajk said 1 year ago:

Okay Sherrod,

Thanks for all your help. Yes you are right. People are able to see my webpage but I guess there’s some problem with my ISP. But still I am not able to create a FTP account. The FTP account which I created at the time of the setup of the webhosting account still shows the status under Setup. I’m not able to login into the FTP and all the other FTP accounts also that I create show the same status and I am not able to log in. Please provide some help to resolve the problem.

JasonP said 1 year ago:

@neerajk

Take a look at this article, it will help capture more information and possibly allow us to determine what the issue may be:

Capturing Information Through Wireshark

Jason