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Problem forwarding domain with masking

Viewing post 1 to 10 (10 total posts)
Profile picture of Flyn

flyn said 1 year ago:

I’m trying to forward my domain with masking, but when I do, I just see a blank web page when I view it. The domain I’m forwarding to includes additional info at the end of the URL (it’s a referral link), could this be confusing the masking process? It works fine without masking.

Profile picture of TimB

GoDaddy Expert timb said 1 year ago:

@flyn

You should still be able to use masking, however our masking works by loading the masked domain within a frame set which may be causing this issue. Can you please reply with the domain for review?

Tim B

Profile picture of Flyn

flyn said 1 year ago:

Thanks Tim
The URL I’m forwarding to is http://adv.justbeenpaid.com/?r=gMO1k2dU2M&s=splash2
Regards
Philip

Profile picture of TimB

GoDaddy Expert timb said 1 year ago:

@flyn

Thanks for providing the forwarded URL, I do not see any issue with being able to effectively use our masking feature. If you still have this feature enabled and are seeing the forwarded URL instead of your domain name can you please reply with your domain and I’ll take a look at it with you?

Tim B

Profile picture of Flyn

flyn said 1 year ago:

Hi Tim
I’ve turned forwarding with masking back on and the problem is still evident. The domain that I’m forwaring from is mirandalife.com. I’ll leave it on while you have a look at it.
Regards
Philip

Profile picture of TimB

GoDaddy Expert timb said 1 year ago:

@flyn

Thanks, I took a look at your domain and the masking does appear to be working. I’d bet that all you need to do is clear your browser’s cache:

1423

Tim B

Profile picture of Flyn

flyn said 1 year ago:

Problem turned out to be Adblock. So given the popularity of this add-in, I’m inclined to find a different splash page that doesn’t have this problem. I’m still puzzled as to why it works fine without masking, but has this problem when masking is enabled. Anyway, thanks for your help.

Profile picture of TimB

GoDaddy Expert timb said 1 year ago:

@flyn

You’re welcome, thanks for posting on our support forum!

Tim B

Profile picture of jho51e

jho51e said 7 months, 4 weeks ago:

Hi there!

I am having the same problem. opted for the forwarding with masking but I only see a blank page.

Please help!
Thanks!
Jhosie

Profile picture of TimB

GoDaddy Expert timb said 7 months, 4 weeks ago:

@jho51e

This blank page is loading due to the masking being enabled. Our masking will load the destination URL in a frame set and in this case the intended site has some scripting that is interfering with the frame. You would need to remove the masking in order to load the site properly.

Tim B

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