FTP access Time out issue
jerry1231 said 1 year, 1 month ago:
I can’t seem to access my FTP. Nothing on my end has changed, was working fine earlier today, but not now.
Tracert is here:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:UsersOwner>tracert chanig.com
Tracing route to chanig.com [184.168.50.1]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms home [172.16.1.254]
2 12 ms 10 ms 10 ms 71-17-20-2.regn.hsdb.sasknet.sk.ca [71.17.20.2]
3 13 ms 11 ms 11 ms 207-47-195-230.ngai.static.sasknet.sk.ca [207.47
.195.230]
4 43 ms 43 ms 42 ms 142.165.0.130
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:UsersOwner>
timb said 1 year, 1 month ago:
@jerry1231
I am not currently seeing reports of FTP connectivity with our servers. Your traceroute indicates an issue with your ISP. If you would like your hosting plan to be reviewed in detail and your FTP connectivity tested, please contact our Support Team and we would be more than happy to review your account.
Tim B
8 min expected wait time