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What do I do when I receive an Internal Server Error

Viewing post 1 to 4 (4 total posts)
Profile picture of qc

qc said 1 year ago:

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache Server at mydomain.com Port 80

I delete .htaccess file but the error is not solve.

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year ago:

@qc

If you are using our Web Hosting services, you can enable Error Logs for your account. Information on enabling the error logs can be found here:

http://support.godaddy.com/help/article/1197

-Gary

Profile picture of qc

qc said 1 year ago:

I’m very sorry, I think that may be your server problems.My another server does not have this problem,while the Settings of the site is the same

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year ago:

@qc

A 500 Internal Server Error is a very general error that means there’s a problem with the website displaying, but the details aren’t readily available. Invalid .htaccess files, or invalid rules in them, commonly cause 500 errors with Linux® hosting accounts. These errors can also be caused by errors in the scripting of the site.

If you believe that the issue is related to your hosting service, you may contact our support teams for further assistance. Our support teams would be able to review your hosting account in detail with you. You can reach our support teams 24/7 through the following page:

https://support.godaddy.com/support/

-Gary

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