All Products 
Username / Customer#
Password
Log In
  • Site Search
  • Domain Search
  • WHOIS Domain Check
24/7 Support: (480) 505-8877
Hablamos Español
9 AM to 9 PM IST
7 days a week
Go Daddy Support

Search help articles, forums, and discussion groups

DNS Problem for my primary domain – reg

Viewing post 1 to 7 (7 total posts)
Profile picture of Prabhakar

prabhakar said 1 year, 2 months ago:

Hello,

I have registered my Domain 9coupons.com from Hostmonster and I took Hosting from Godaddy. Previously i used to have another domain as my primary domain for my hosting account. I later changed my primary domain to 9coupons.com and changed namerservers of the domain in hostmonster domain control panel. ns65.domaincontrol.com, ns66.domaincontrol.com, I have check Godaddy Who.is and also who.is the domain 9coupons.com Is showing the correct Nameservers which are given by godaddy. But The site is not working I have contacted godaddy support from last 15 days and still i am facing the same problem. As they dont have proper support and they are wasting my time in just sending mails. Please help me out or let me weather i need to cancel and move to another hosting provider.
Help Me Out: When i check the domain dns view for my domain in godaddy control panel, it shows like Ns61, Ns62 nameservers and A record as Notset. So please help me out..

Thanks In Advance if any one helps me out
Prabhakar.G

Profile picture of Baillee

GoDaddy Expert Baillee said 1 year, 2 months ago:

@prabhakar

I checked in our system, and you should set your nameservers to the following:

ns61.domaincontrol.com
ns62.domaincontrol.com

Contact your domain registrar to have these updated. Keep in mind, these changes can take 24 – 48 hours to fully propagate.

Hope this helps!

Baillee

Profile picture of Prabhakar

prabhakar said 1 year, 2 months ago:

HI, Even When I check in my DNS view from my control panel, I get these details
————————————-
Primary Domain DNS

Preview DNS:
Expired(renew)

Nameserver(s):
ns61.domaincontrol.comns62.domaincontrol.com

A Record:
Not Set
———————————–

NOte: A record Not set….

Please check and try to solve my problem, I am losing my business.

regards
Prabhakar

Profile picture of Prabhakar

prabhakar said 1 year, 2 months ago:

Hello,

I got a mail from godaddy to keep the nameservers as NS65 and NS66. So which nameservers should i need to keep for my primary domain 9coupons.com

prabhakar

Profile picture of Baillee

GoDaddy Expert Baillee said 1 year, 2 months ago:

@prabhakar

You need to update your nameservers to the following as previously explained:

ns61.domaincontrol.com
ns62.domaincontrol.com

Then allow up to 48 hours for propagation.

Baillee

Profile picture of Prabhakar

prabhakar said 1 year, 2 months ago:

Hi,

I have updated By Nameservers to NS61, NS62 for 9coupons.com, but It is getting redirected to promocode2012.us. Please check and let me know whats the problem.

Note: Previously promocode2012.us was my primary domain for my account, but later i made 9coupons.com as my primary domain.

regards
Prabhakar.g

Profile picture of Baillee

GoDaddy Expert Baillee said 1 year, 2 months ago:

@prabhakar

I’m not seeing that the domain is being redirected to another. Are you still seeing this?

Baillee

Add a reply:

You will auto join this group when you reply to this topic.

When posting about a technical issue, please be sure to include as many details as possible, such as your domain name, related URLs and other pertinent information. This consideration will allow us to better understand the situation and quickly assist you.