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Host website on another server BUT keep godaddy email server settings

Viewing post 1 to 15 (22 total posts)
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Profile picture of jonb

jonb said 2 years, 3 months ago:

Hello,
Our website is hosted on another server but we’d like to keep all our emails going through godaddy.com (to keep our clients from having to change all they’re email clients).
Reading through the forums, I think I have the correct settings in that I’d change the A record to the website IP but keep the MX records as they are?
Have I got this correct?

Thanks

Profile picture of christianh

GoDaddy Expert christianh said 2 years, 3 months ago:

@jonb

You are correct. Updating the A record will point your domain to a third party hosting provider without disrupting the MX records, which control your email service with Go Daddy.

Here’s how to modify DNS:

http://support.godaddy.com/help/article/666

–Christian

Profile picture of jonb

jonb said 2 years, 3 months ago:

Ok, I’ve made the A record change…pointing the host to the new IP (www.crimsoncasual.com -> 64.78.39.13). I realize it will take some time for the DNS to catch up. Is there anything I need to do on the other end?

Thanx

Profile picture of NicholeK

GoDaddy Expert nicholek said 2 years, 3 months ago:

@jonb

The site appears to be loading, so you should be all set! Let us know if you have any other questions.

-Nichole

Profile picture of Brantmeister

brantmeister said 1 year, 9 months ago:

I did this and now the email doesn’t work. Simply changed the A record to an external IP. Thesite resolves no problem, but the MX records both point to the @ host, which is the new IP. This doesn’t make sense to me. Seems the email is being redirected too based on the new @ host record IP. Godaddy shows

MX records show @ host record pointing to mailstore1.secureserver.net and smtp.secureserver.net

Profile picture of christianh

GoDaddy Expert christianh said 1 year, 9 months ago:

@brantmeister

This is the correct configuration for MX records. What are the specific issues that you are having with sending or receiving?

–Christian

Profile picture of flawlessguy

flawlessguy said 1 year, 9 months ago:

I have a domain and email account through godaddy but the site is hosted somewhere else. I recently stopped receiving emails through the godaddy accounts. I understand that the A record needs to be changed, but I’m confused as to where I need to change it. The DNS manager comes up blank on godaddy so i’m not sure where to change any info for my email account.

Profile picture of TimB

GoDaddy Expert timb said 1 year, 8 months ago:

@flawlessguy

If your DNS manager comes up blank, this usually means that your domain is either already using your hosting company’s nameservers and would need to update your MX records through them, or if your domain is pointing to our nameservers there could be an issue with the zone file in which we would need you to contact our Support Team.

Tim B

Profile picture of advocatenews

advocatenews said 1 year, 8 months ago:

I am trying to accomplish something similar and I am hung up on it.

I updated my godaddy registered .net domain DNS to another hosting company that uses cpanel.

The pages are loading fine as you can see here

http://advocatenews.net
I want to keep the emails routing through Godaddy like they were. I changed the MX in my new hosts cpanel to

smtp.secureserver.net priority set to 0 and mailstore1.secureserver.net priority set to 10

Is this proper? Its been several hours now and mail is still not routing properly.

Profile picture of TimB

GoDaddy Expert timb said 1 year, 7 months ago:

@advocatenews

Your DNS settings do appear to be correctly configured. If you are still experiencing any issue, I would advise you to contact our Support Team with the email address in question.

Tim B

Profile picture of Nash_Morgan

nash_morgan said 1 year, 1 month ago:

Hi, I have moved my website to Godaddy. I know I have to change the A record now currently it is pointed to another server. What IP should I point it to now?

Profile picture of TimB

GoDaddy Expert timb said 1 year, 1 month ago:

@nash_morgan

You can use the following help articles for steps on finding your IP and updating it for your domain:

Finding Your Hosting Account’s IP Address
Managing DNS for Your Domain Names

Tim B

Profile picture of ryanhcs

ryanhcs said 1 year ago:

did this ever get resolved?

Profile picture of TimB

GoDaddy Expert timb said 1 year ago:

@ryanhcs

If you are having any issues with your MX records please reply with your domain name for an additional review.

Tim B

Profile picture of timothyoshea

timothyoshea said 11 months, 3 weeks ago:

Hi guys, how do I export my domain Emigratesafe.com from godaddy to blacknight. I have a blog on wordpress called emigratesafe. I’m not a technical person so any help would be appreciated, Thanks

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