All Products 
Username / Customer#
Password
Log In
  • Site Search
  • Domain Search
  • WHOIS Domain Check
24/7 Support: (480) 505-8877
Hablamos Español
9 AM to 9 PM IST
7 days a week
Go Daddy Support

Search help articles, forums, and discussion groups

500 Internal Server Error

Viewing post 1 to 4 (4 total posts)
Profile picture of EmpressAthena

empressathena said 1 year, 1 month ago:

Hi,

I am having this error when i try to open my webpage. Kindly let me know whats wrong.

“500 (Internal Server) Error
…that we’re working furiously to correct. Things will be up and running again soon. Thanks for your patience.”

thanks,

Profile picture of SteveS

GoDaddy Expert steves said 1 year, 1 month ago:

@empressathena

This is a general error and could be caused by a few different things, however it is typically related to a scripting issue. To further troubleshoot the error you will want to enable detailed errors using a web.config file. The steps in the following link show you have to enable detailed errors.

http://support.godaddy.com/help/article/3430

-Steve

Profile picture of EmpressAthena

empressathena said 1 year, 1 month ago:

thanks Steve, but now i cant even open my FTP panel, it says “could’nt get the directory info”.

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year, 1 month ago:

@empressathena

If you are encounter that error when attempting to access your FTP File Manager, I recommend that you contact our support teams regarding your account. That error may indicate that there is an issue with your user on your hosting plan. Our support teams can be reached 24/7 through the following URL:

https://support.godaddy.com/support/

-Gary

Add a reply:

You will auto join this group when you reply to this topic.

When posting about a technical issue, please be sure to include as many details as possible, such as your domain name, related URLs and other pertinent information. This consideration will allow us to better understand the situation and quickly assist you.