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> Forums > Domain Management and Services > cannot connect via ftp

cannot connect via ftp

Viewing post 1 to 2 (2 total posts)

mark8684807509 said 1 year, 1 month ago:

cannot connect via ftp message says user cannot log in

GoDaddy Expert chrisg said 1 year, 1 month ago:

@mark8684807509,

What is the domain name of the site you are unable to FTP to? Have you also tried a password reset to be sure you are using the correct login for the account? If not, you will want to refer to the information provided in the following article:

Resetting Your Hosting Account Password (FTP Password)

Christopher G.

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