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Domain Refund Policy

Viewing post 1 to 10 (10 total posts)
Profile picture of ezDomainSearch

ezDomainSearch said 2 years, 1 month ago:

Anybody have a clue on Godaddys refund domain policy?

Profile picture of DaveD

GoDaddy Expert DaveD said 2 years, 1 month ago:

@ezDomainSearch

Generally we can issue a refund of your domain registration or renewal within 5-days of the date that the charge occurred. However, there are exceptions to this rule and so I recommend that you check with our Support team if you are wondering about your eligibility for refund. Thanks!

Profile picture of ManFerQuim3

manferquim3 said 1 year, 9 months ago:

I sent a message to support for a refund of a domain and I did it for three times already and until now I don’t receive any response yet from godaddy. Atleast I am expecting an autoresponse send to my email that they received my message and will response later. I wonder how come they are not responding since it is said that there is an expected time response for 2-3 hours? It is over 12 hours right after they automatically get the money from my card I immediately ask for a refund. Thanks for your reply

Profile picture of ManFerQuim3

manferquim3 said 1 year, 9 months ago:

everything is okay now. I got my refund already without prior notice. :) )

Profile picture of PaulDC

GoDaddy Expert pauldc said 1 year, 9 months ago:

@manferquim3

We’re glad to hear that the refund was received. Let us know if you have any other questions.

Profile picture of alex1112

alex1112 said 1 year ago:

I need a refund.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year ago:

@alex1112

If you need a refund on a specific product or domain you will need to contact our Support Team directly.

Jason

Profile picture of xtion21

xtion21 said 7 months, 3 weeks ago:

28 days back i have my renewal account was auto renewed but i do not want to use this service can i get my money back ?

Profile picture of JasonP

GoDaddy Expert JasonP said 7 months, 3 weeks ago:

@xtion21

Depending on the type of TLD that renewed, the refund timeframe for a single year auto-renewal is 45 days. You will want to check with our Billing Team(billing@godaddy.com) for eligibility and to request the refund.

Jason

Profile picture of hawaii50

hawaii50 said 1 month, 2 weeks ago:

Can I get my domain refunded online? I only bought it two days ago, so it hasn’t been 5 days yet. Also, after I return the domain, do you put it up for auction, or the domain name is completely discarded? Please reply.

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