Auto Purge not auto purging

ratch said 1 year, 2 months ago:

I’ve been diligently adding domain names to the Auto Purge list, yet messages from those domains are still arriving in my mail box. It does seem like SOME domains are being purged, but definitely not all.

Is there some requirement that I need to be logged into webmail for auto purge to work?

Also, why can’t I edit the domain info? For instance I would like to purge anything from China (.cn) or Romania (.ru). But instead I have to add an entry for each server and domain in the country. Why not a wildcard like “*.ru*), or a block-by-country list?

It does appear to help to mark emails as Not Spam first, then add to Auto Purge list, but I’m still getting many messages from marked domains.

Aside: is it possible to see statistics or logs on which messages from which domains were purged?

PS: This question might already be answered, but when I search it ONLY shows me blog results, and I don’t see any way to search the Forum directly. That seems weird…

AaronK said 1 year, 2 months ago:

@ratch

There is no requirement that you need to be logged in for the Auto Purge List to take affect and you should check to see if you have any of the domain names listed on another list (blocked list, etc.) before proceeding. Having duplicate entries can cause these types of inconsistencies to my knowledge.

There is currently no feature that will allow you to block email from a certain country nor can a wildcard type character be used in the lists. Statistics for the action taken by the Auto Purge List is also currently not available yet but, these are great suggestions. We will be forwarding them along to our development staff for consideration.

In regards to your searches, using the drop downs at the top of the search results should help, for example choosing ‘Discussions’ from the ‘Show topics from All’ drop down.

I hope this helps.

-Aaron

ratch said 1 year, 2 months ago:

Thanks – that’s very helpful. I need to clean up my filters and spams anyway, so deleted and will start over emphasizing Auto Purge. If it works, it will improve life dramatically!

One feature I’d like: the ability to auto purge based on the TO name. Since I have the domain curl.net, I get a lot of spam sent to certain addresses, say to “spamsite@curl.net”. If I could create an auto purge for those emails, that would be VERY USEFUL. Since each ‘to’ name usually is used by multiple spammers, purging at the ‘to’ point would dramatically reduce spam.

Thanks for the quick response!

Stefan

Baillee said 1 year, 2 months ago:

@ratch

What you could do is set up a folder for the @curl.net, then set a filter with a rule to send all messages from @curl.net to that folder, then set an auto-purge option on that specific folder.

Hope this helps!

Baillee

banquo said 11 months, 3 weeks ago:

Please set up a wildcard feature for email account spam settings. Like many users, I have absolutely no reason to be contacted by anyone from Peru or China or Nigeria or Korea or Brazil, and all the emails I get from addresses ending in .bz or .cn or whatever are invariably spam, phishing or some other kind of email I could well do without.
Let’s have the ability to do a country-specific wildcard block, such as @*.bz.
And as soon as possible !!!
Do yourselves a favour at Godaddy, and free up gigabytes of wasted mail storage space filled up at present with junk and spam which cannot be got rid of nor blocked “at a stroke” in this easy manner.

timb said 11 months, 3 weeks ago:

@banquo

Thanks for posting this suggestion on our forum, I’ll forward this thread to our developers for future consideration.

Tim B