Cannot receive emails or send emails on iPhone
gennao said 1 year ago:
I have an iPhone 4S and cannot receive or send emails anymore. I could with no problem and then all of a sudden couldn’t without changing any settings.
It now periodically receives and shows emails in the in box, but never sends and mostly never shows emails in the in box
I have troubleshooted with my IT guy on your site to no avail.
All settings are correct, have turned SSl on and off, please advise.
donaldf said 1 year ago:
@gennao
I would recommend making sure that you are able to send/receive using our Web-based email services. This would ensure that the email address itself is not at fault. If you are able to send/receive using our Web-based email services, please:
• Remove the account from the phone.
• Restart your phone.
• Attempt to add the email account using these steps.
If the above still does not help, ensure all steps HERE have been completed. If still no luck, please contact our 24/7 Support Team.
-Donald
gberman1 said 1 year ago:
This looks to be more GoDaddy wide. http://www.secureserver.net is down thus POP/IMAP email is down. Webmail is down. Interesting that godaddy.com will not resolve as well. When will everything be back online?
timb said 1 year ago:
@gberman1
We recently experienced an issue with our email service that has since been resolved. You can find details on this issue here:
http://support.godaddy.com/system-alerts/
If you continue to experience connectivity issues to our email servers, please reply with a telnet for additional tracking and review.
Tim B
0 min expected wait time