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Chinese characters on Webmail can not displayed on outlook 2010

Viewing post 1 to 2 (2 total posts)
Profile picture of flexiblefish

flexiblefish said 1 year ago:

Setup contact page allowing customers to input Chinese. However, all the Chinese characters are displayed as ???? in outlook 2010. Tried using gmail to send to same email address, no issue on display.

Anyone knows how to fix it? many thanks!

Profile picture of ChrisG

GoDaddy Expert chrisg said 1 year ago:

@flexiblefish,

It sounds like you are talking about a contact form you have setup on a shared hosting site? If that is the case, you will want to make sure your contact page has been setup to declare your email headers to use UTF-8 font types when sending out email from the hosting account. Unfortunately, if the font type is not being declared by the headers, Outlook will not automatically make this adjustment.

There is some detailed information about declaring headers manually via PHP mail in the URL below:

http://php.net/manual/en/function.mail.php

Within the comments section, there are some additional details specifically about UTF-8.

Christopher G.

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