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Dropping letters when typing email

Viewing post 1 to 9 (9 total posts)
Profile picture of Snowball

snowball said 1 year ago:

Constantly dropping letters, spaces and ect. when typing emails. Does not do this when using MS Word or any other form of input. I am using IE for my emails.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year ago:

@snowball

It sounds like the issue is browser related. I found a great article on the Microsoft forums with a couple of good ideas that might be worth trying:

http://x.co/k2AQ

Keep us posted,

Jason

Profile picture of Snowball

snowball said 1 year ago:

Thanks. I think you are correct that this is a browser issue because I have no problem typing on your reply screen. I will follow up with Microsoft.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year ago:

@snowball

Sounds good, let us know if we can be of further assistance.

Jason

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snowball said 1 year ago:

I have been talking to other people and they think it is my email client. I use Workspace Webmail for all my emails.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year ago:

@snowball

Do you have a different browser such as Chrome or Firefox that you can test in?

Jason

Profile picture of Snowball

snowball said 1 year ago:

I will downlaod Chrome and see if that helps.

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snowball said 1 year ago:

I loaded Chrome and don’t seem to have the same problem.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year ago:

@snowball

On one front, that is great news. Knowing that you prefer IE, disable any plugins you have on the browser and see if that resolves the issue.

Jason

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