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Email to iPhone problem

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Profile picture of RJ_Parker

rj_parker said 1 year ago:

I followed the steps and retried a few times to be sure I didn’t make a typo but my iPhone stays in the “verifying” screen for a long time and then eventually it tells me its unable to set up my account using SSL then offers to try without SSL, which I agree to. Then EVENTUALLY (after a long time) I get the following message “The SMTP server ‘smtpout.secureserver.net’ is not responding. Check your network connection and that you entered the correct information in the ‘Outgoing Mail Server’ field.” So that’s my situation, I hope someone can help me out. Thanks!

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year ago:

@rj_parker

When setting up the email on your iPhone, you will want to ensure that you have supplied your user name and password in the Outgoing Server settings. You might also want to try an alternate outgoing (SMTP) port in your settings. These two articles give some additional information on setting up your iPhone to work with our email services, and troubleshooting the issue further:

http://support.godaddy.com/help/3423/iphone-setting-up-email

http://support.godaddy.com/help/6724/iphone-troubleshooting-email

-Gary

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