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Getting problems with setting up my 3rd personal email account

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Profile picture of Elmad

elmad said 1 year, 1 month ago:

I ve set up 2 personal email accounts with godaddy. Then I tried to set up a 3rd personal account by filling in the “create mailbox” when you click “add” from the right of my new address. I clicked “ok” and it came with an error message:

“You cannot add an email address for this domain because the Email Plan(s) for other addresses of the same domain are in a different region. First move all the other email and/or forwarding addresses to plan(s) that are within the same region”

I don’t know how to move my 2 personal emails to the same region, help please

Profile picture of Sherrod

GoDaddy Expert sherrod said 1 year, 1 month ago:

@elmad,

In the upgrade/downgrade options, you will have the option to choose a different region. You would need to choose the same email plan in the desired region, then confirm the changes:

http://support.godaddy.com/help/article/3135

Sherrod

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