GODADDY EMAIL ISSUES EMAILS NOT BEING RECEIVED.
undernyc said 1 year ago:
I have 3 different domains with three different emails supplied by godaddy. Cannot receive email on all three!
There are others with this issue, please fix immediately.
Also, your sites are so sluggish. You guys might want to spend some of that cash on a server upgrade. It’s been long overdue. Just sayin’.
adamr said 1 year ago:
If you are unable to receive emails at your email addresses, this typcially indicates that the domains’ MX records are not set properly. You’ll want to use this article to check your domain’s MX records:
If you have trouble determining where the MX records will need to be updated, you’ll want to check out this thread at http://x.co/adjustmx.
issimo said 1 year ago:
I am having the same issues. Email stopped updating yesterday. It recognizes emails need to be uploaded, as in I see “downloading 1 of 27″ but it quickly times out and does not download the emails. I am also having the same issues on my iPad, both on WiFi and 3G.
I deleted the account and re-installed it on my iPhone. All folders and the inbox up to 2:50 PM yesterday downloaded. After that, same issue.
adamr said 1 year ago:
You may want to access your Web-Based Email to see if emails are still being received at the email address.
If emails are no longer being received at the email address, you may want to check to make sure that the domain associated with the email address is still pointing to our MX records.
If the MX records are set properly and you continue to have trouble connecting to our POP server, you’ll want to run a Wireshark trace and then forward the results to our 24 hour support team.
Wireshark can be downloaded from http://www.wireshark.org/download.html. The download page should auto-detect the appropriate OS version currently on your computer, 32bit vs. 64bit. The following instructions are from Version 1.6.7, wireshark-win32-1.6.7.exe.
Note: Make sure to setup Wireshark first before launching the email client.
To trace POP connections with either SSL or no-SSL:
1. Launch Wireshark.
2. Click Capture Options in the Capture frame.
3. On the Capture Options pop-up window, locate the Capture Filter field, and copy/paste the following information into the field without quotes “tcp and (port 110 or port 995)”.
4. Click Start, and your Wireshark application will start to monitor your connection activity for POP.
5. Launch Outlook, or email client of choice.
6. Perform your regular duties until you encounter the issue, then return to the Wireshark application window on your desktop.
7. From the Wireshark toolbar, click on the 4th icon, “Stop the running live capture”.
8. Click the disk icon, “Save this capture file…”, select a location to save your Wireshark file, name your file, then click Save.
Keep us posted!