Hotmail is blocking emails sent from secureserver.net

techman said 2 years, 10 months ago:

Hi;

I can’t sent email to any hotmail email acount because it gets rejected by the hotmail with message :

“Connected to 65.55.37.72 but sender was rejected.
Remote host said: 550 SC-004 Mail rejected by Windows Live Hotmail for policy reasons. A block has been placed against your IP address because we have received complaints concerning mail coming from that IP address. ”

I can send email to other addresses just fine. This hotmail issue started today. Need to solve this asap.

Thanks in advance

jodi said 2 years, 10 months ago:

having the same problem. pls help Hotmail wants us to join something to fix this

julian_g said 2 years, 10 months ago:

Having the same issue. From more than one domain sent through godaddy’s SMTP server

jeffsp said 2 years, 10 months ago:

I am seeing the same problem. It started this morning for me. I think GoDaddy needs to work this out with Hotmail.

microtekfp said 2 years, 10 months ago:

Same here, are they working on a fix?

ben said 2 years, 10 months ago:

Would someone mind posting an entire bounce message so we can investigate further?

ez said 2 years, 10 months ago:

Hi. This is the qmail-send program at smtpout22-03.prod.mesa1.secureserver.net.
I’m afraid I wasn’t able to deliver your message to the following addresses.
This is a permanent error; I’ve given up. Sorry it didn’t work out.

:
Connected to 65.55.37.72 but sender was rejected.
Remote host said: 550 SC-004 Mail rejected by Windows Live Hotmail for policy reasons. A block has been placed against your IP address because we have received complaints concerning mail coming from that IP address. If you are not an email/network admin please contact your E-mail/Internet Service Provider for help. Email/network admins, we recommend enrolling in our Junk E-Mail Reporting Program (JMRP), a free program intended to help senders remove unwanted recipients from their e-mail list: http://postmaster.live.com

— Below this line is a copy of the message.

Return-Path:
Received: (qmail 27313 invoked from network); 26 Jul 2010 15:53:35 -0000
Received: from unknown (HELO smtpauth12.prod.mesa1.secureserver.net) (64.202.165.35)
by smtpout22-03.prod.mesa1.secureserver.net with SMTP; 26 Jul 2010 15:53:35 -0000
Received: (qmail 2454 invoked from network); 26 Jul 2010 15:53:35 -0000
Received: from unknown (68.188.153.135)
by smtpauth12.prod.mesa1.secureserver.net (64.202.165.35) with ESMTP; 26 Jul 2010 15:53:34 -0000
From: xxx
Mime-Version: 1.0 (Apple Message framework v1081)
Content-Type: multipart/alternative; boundary=Apple-Mail-13–942784030
Subject: Re: godaddy account
Date: Mon, 26 Jul 2010 11:53:30 -0400
In-Reply-To:
To:xxx
References: ,
Message-Id:
X-Mailer: Apple Mail (2.1081)

–Apple-Mail-13–942784030
Content-Transfer-Encoding: quoted-printable
Content-Type: text/plain;
charset=us-ascii

ben said 2 years, 10 months ago:

Thanks,

We were able to discover that a set of our servers at Godaddy are currently being blocked by Hotmail.

We have a support request in with Microsoft and I’ll post when the unblock has occurred.

coxon said 2 years, 10 months ago:

Thank you, Ben! We were pretty upset because a lot of our clients have hotmail addresses they use during the day when they are out-of-the-office.

jdm said 2 years, 10 months ago:

Looks like they are working again — thanks for the help

jdm said 2 years, 10 months ago:

Seems to be working again

zilli said 2 years, 10 months ago:

Still down for me.

xpressvanlines said 2 years, 10 months ago:

Nope, Still Broken

xpressvanlines said 2 years, 10 months ago:

Ben do you have an an idea when this will be resolved? Please Advise. Thank you

ben said 2 years, 10 months ago:

No response from Microsoft as yet.