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imap server rejecting password

Viewing post 1 to 6 (6 total posts)
Profile picture of einsteinbqat

einsteinbqat said 1 year ago:

The IMAP server just keeps rejecting my password since morning, both on my iPhone and my iMac.

As you can see on the picture

http://dl.dropbox.com/u/3496707/Screen%20Shot%202012-05-05%20at%2017.49.06.jpg

Logging in from the Web interface works.

So, what is up?

Profile picture of AdamR

GoDaddy Expert adamr said 1 year ago:

@einsteinbqat

The Web-Based Email password and the password to access the IMAP server should always be the same. If you’ve already tried re-entering the password into the email clients, you’ll want to get in touch with our 24 hour support team. The email address may need to be re-synced with the server on our end.

-Adam

Profile picture of einsteinbqat

einsteinbqat said 1 year ago:

I re-entered my password at least a dozen times!

Profile picture of AncasterJohn

ancasterjohn said 1 year ago:

I am having exactly the same problem. This is happening on several e-mail accounts on several different Macs. Telephone support told me to go into my GoDaddy account and change my password. I did that and it fixed the problem for a few hours, but now the problem is back. This is a bug!

Profile picture of einsteinbqat

einsteinbqat said 1 year ago:

I removed and added my mail accounts from the mail client at least 5 times. It didn’t change anything. Webmail works. That’s the only thing that does. Not very practical if you ask me.

Profile picture of ChrisG

GoDaddy Expert chrisg said 1 year ago:

@einsteinbqat, @ancasterjohn

The issues you have both described sound similar to another thread I have recently addressed at the URL below:

http://support.godaddy.com/groups/email/forum/topic/problem-mail-server-imap-secureserver-net-is-not-responding/?topic_page=2

Christopher G.

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