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> Forums > Email > MX Error

MX Error

Viewing post 1 to 5 (5 total posts)

brent55 said 1 year ago:

I have four emails that I’m trying to get set up. It keeps giving me this MX Error and so I emailed the support team and they said they would just fix it, but yet it has been over a week and is still giving me this MX Error.

GoDaddy Expert Gary A said 1 year ago:

@brent55

You will want to check to ensure that your domain name is set to use the correct MX records. You can check the MX records by following the steps in this article:

http://support.godaddy.com/help/5444/checking-your-mx-record-settings-in-the-email-control-center

If your domain name is not hosted with us or not using our nameservers, you would need to update the MX records at your current hosting provider.

-Gary

bishop93 said 1 year ago:

You wrote: “If your domain name is not hosted with us or not using our nameservers, you would need to update the MX records at your current hosting provider.”

Update the MX records to WHAT exactly?

GoDaddy Expert Gary A said 1 year ago:

@bishop93

The article I provided guides you on how to find the proper MX records for your email services. Depending on the region of your email plan, the MX records will vary.

-Gary

radpat said 1 year ago:

so, did gary get that? cause i sure didnt.

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