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Not receiving emails when sent via website (fox contact form)

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Profile picture of Ronald_Nikita

ronald_nikita said 1 year ago:

I have hosting/domain and email with Go Daddy. I’m using a joomla site with a fox contact form, but not receiving any emails, even though it is set up correctly in Joomla to go to the email address. Not sure what to do with MX records etc, as never set up email before – not sure if i need to change anything in dns settings etc, so any help and detailed instructions would be much appreciated.

Profile picture of Joe 64

GoDaddy Expert Joe 64 said 1 year ago:

@ronald_nikita:

I’m not familiar with Fox Contact Form with Joomla, but if it uses the PHP mail() function, it should not depend on your domain’s DNS settings (as long as it’s connecting to the hosting server). I would recommend to contact the extension’s developer for issues with the extension.

-Joe

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