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Not receoving e-mauls

Viewing post 1 to 2 (2 total posts)
Profile picture of jrsf

jrsf said 1 year ago:

I stopped receiving e-mails last week through Go-Daddy and Outlook. My settings have not changed and are correct as per Go-Daddy.

How can this be fixed?

Profile picture of AdamR

GoDaddy Expert adamr said 1 year ago:

@jrsf

Did you make any DNS/nameserver changes to the domain recently? Even if the email client settings are correct, you will be unable to receive emails if the domain’s MX records are not pointing to our servers. This article will show you how to check your domain’s MX records:

Checking Your MX Record Settings in the Email Control Center

Keep us posted!

-Adam

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