Not the IMAP bug all over again?
einsteinbqat said 1 year ago:
I’m getting the same email problem like many of us did last weekend with the IMAP/SSL/no-SSL/rejected password. I thought that the technical team fixed this. Can someone fix this bug already, please?
Gary A said 1 year ago:
We have not had any other recent reports of the issue. If you are still encountering the error, following these steps should resolve the issue. Please keep in mind, that you will need to follow all of these steps in the order provided.
First, you should remove the email address from the device and reboot the device.
Once removed, you should reset the SMTP relays for your email address. This can be done my setting the SMTP relays to 0, waiting 10 minutes, and then setting them back to 250. Information on working with the SMTP relays for your account can be reviewed in this article:
Once the relays are reset, you should then change the password for the email account. Information on changing the password for your email account can be found here:
After these steps have been completed, you can then re-add the email address to the device.