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Outlook Setup Tool Doesn’t Work on a Mac

Viewing post 1 to 4 (4 total posts)
Profile picture of Shirley101S

shirley101s said 1 year, 1 month ago:

I am having so many issues with sending emails- I absolutely cannot do it- I don’t know what setting i should have it on… Receiving them is no problem but I need help…and when i call GoDaddy they don’t know either.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year, 1 month ago:

@shirley101s

If you have contacted our Team, and tried all of the ports for the SMTP server, you may have an ISP that is blocking the connection to our servers. this is common as your provider would prefer that mail from email clients be sent from their own severs. Simply program your client to use your ISP’s SMTP server. This will not affect the functionality of your email.

Jason

Profile picture of Shirley101S

shirley101s said 1 year, 1 month ago:

Hi Jason,
How do I know who my provider is? I thought it was GoDaddy.
How do I know who my client is? It’s MY account- Im the only person using it.
How do I ‘program my client to use my ISP’s SMTP server’? When I don’t know who my client is or what my ISP’s SMTP server is…

Why can I receive emails- but can’t send out???

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year, 1 month ago:

@shirley101s

You provider being your ISP. Your client will be the email application you are using, Apple/Mac mail. Your ISP will have their own SMTP servers, and should have them listed, or will give them to you upon request.

Jason

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