Pending Setup: validating MX record
goldtop said 1 year ago:
Hi, I have set my CNAME to the required Email Control Center settings but am still getting the Pending Setup error message. My email is a free one I received with my domain name. At this point, I’m entirely lost.
Do I need an (A) Host IP address?
Thanks.
staceyh said 1 year ago:
@goldtop You will need to make sure that your MX Records are correctly set:
http://support.godaddy.com/help/article/5444
If they are correct, I would recommend contacting our live support team so that we can verify that your domain is setup correctly:
https://support.godaddy.com/support/
~Stacey
goldtop said 1 year ago:
Thanks, I have confirmed my MX Records are correct and have just now sent a ticket to the support team.
staceyh said 1 year ago:
@goldtop Thanks for this update. Let us know if you have any other questions, we’ll be happy to help.
~Stacey
goldtop said 1 year ago:
Hi again. My email account now shows active since last night. I can now open up Webmail and I’ve set up my Outlook and confirmed it is working because I now have the Welcome email in both. I can send emails successfully but am still not receiving any emails from any other accounts. Do I need to wait the full 48 hours before it starts receiving emails or is there something else I need to do?
Thanks
JasonP said 1 year ago:
@goldtop
If the DNS was updated, changes can take up to 48 hours to propagate. Are you still having the issues?
Jason
mmiskov100 said 1 year ago:
Hi,
I have the same problem with validating MX record.My actual seting is theecoenergy.com and the correct settings should be
0 smtp.europe.secureserver.net
10 mailstore1.europe.secureserver.net
I dont understand how to change that settings,although I tried through DNS menager(still pending transfer).
Thank you for any help.
JasonP said 1 year ago:
@mmiskov100
It looks like the domain is hosted by a third party. As they manager the DNS for the domain, you will need to forward the information to them and have the records updated.
Using Our Email and Email Forwarding with Domains Hosted Elsewhere
Jason
5 min expected wait time