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Suggestion about email Settings – Remote Email

Viewing post 1 to 4 (4 total posts)
Profile picture of Chris Novak

Chris Novak said 2 years, 3 months ago:

I’m in the process of “moving into the cloud” after using Outlook for 8 years. GoDaddy’s new ‘unlimited’ option will allow me to store my folders online, so they’re available from additional devices such as iPhone and iPad.

I found in Settings how to add multiple remote email accounts to consolidate all my inbound email; no problem there.

But you have to use the separate tab ‘identities’ to create an alternate outbound.

I suggest you mimic GMAIL, in that when a remote email account is added for inbound email, the user is automatically prompted if they also want to add an alternate outbound identity at the same time.

Profile picture of RoniY

GoDaddy Expert RoniY said 2 years, 3 months ago:

@Chris Novak,

You are correct that currently you would need to create an identity in order to have an alternative email address to send from in Web Based Email, despite adding a remote email address to the account.

Thank you for your feedback. We’ll forward it to our developers for consideration.

~Roni

Profile picture of Jon

GoDaddy Contributor Jon said 2 years, 3 months ago:

Hey Chris…

I’m Jon — I’m a developer on Web-Based Email. That’s a totally good idea… and you’re right — that functionality should be tied together. I’ll flag this for our product manager and make sure it gets on a list somewhere as an enhancement.

Thanks!
– jon

… oh… and for what it’s worth, we’re always interested in hearing other good ideas. Feel free to send ‘em along, either through here or through the feedback link in WBE.

Profile picture of dmach

dmach said 1 year ago:

I have another suggestion regarding Remote Email. I had planned to have my POP email from another provider feed into my new email account from GoDaddy by using the Remote Email option set to automatically. My hope was to be able to use the IMAP style email on my iPhone and iPad. I was disappointed to discover that the “automatic” remote access only happens when I sign into the Web-based email program. Customer support confirmed this on the phone today. I was not able to find this information in the support documentation, but I would think an “automatic” function would happen based on some set schedule rather than just when logged into the web program.

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