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Auction disappeared from my cart during checkout

Viewing post 1 to 5 (5 total posts)
Profile picture of Giovannii

giovannii said 1 year, 11 months ago:

I had two domain names in my cart and I don’t know whether I clicked to delete it (I don’t think I did) or if it just disappeared. But it’s gone and when I go back to the auctions it’s not there.

I called support who told me they could not help with auctions so I had to email auction support directly.

If it was accidentally removed does it stay in limbo for a while before going back to auction? Does anyone know what the process is for this? It seems like if it was in a cart and got removed from the cart it would go back into the auction.

Profile picture of Giovannii

giovannii said 1 year, 11 months ago:

Nevermind, it showed up after about an hour. I went back to auctions and refreshed and searched for it again and it showed up. Scooped it up IMMEDIATELY!

Profile picture of christianh

GoDaddy Expert christianh said 1 year, 11 months ago:

@giovannii

Thanks for the update. Glad to hear that this issue has been resolved. Let us know if you have any other questions.

–Christian

Profile picture of mike3960

mike3960 said 1 year ago:

Hi,

I have the same problem. I found domain, put it in the cart, but then I decided to remove it from cart. I wanted to buy this domain, but when I returned to the auction, domain no longer appear on the list, no metter how I search. Why?

Profile picture of AdamR

GoDaddy Expert adamr said 1 year ago:

@mike3960

If you are still having trouble purchasing a domain through Go Daddy Auctions, you’ll want to get in touch with our 24 hour support team so we can review the specific domain in question.

-Adam

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