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About SSL

Viewing post 1 to 6 (6 total posts)
Profile picture of winliuxq

winliuxq said 3 years, 3 months ago:

I’m not sure whether the proper release here, but I currently only released here.
Situation is like this:
My original plan to abolish the SSL automatically recharge (SSL to expire in August), but because of my wrong action, resulting in SSL has been accidentally deleted. Now site does not work correctly.
I purchased the unlimited hosts can be reasonably free access to Dedicated Hosting IP, so I hope you will give me as soon as possible the allocation of Dedicated Hosting IP, or SSL settings restored.

My English is not good, please understand that.
I am very anxious, I hope you resolve this problem as soon as possible, thank you!

Profile picture of winliuxq

winliuxq said 3 years, 3 months ago:

Thank you to restore.
I’ve been using e-mail contact service support, you will convey my question to the relevant departments and personnel, I urge them as soon as possible. Please?
Because, you know, everyone’s time is precious.

Once again, thank you!

Profile picture of DaveD

GoDaddy Expert DaveD said 3 years, 3 months ago:

Unfortunately, we do have a method of directing posts through our Forums to our support departments at this time. Please use one of the contact methods I provided to reach Customer Support. Thank you.

Profile picture of DaveD

GoDaddy Expert DaveD said 3 years, 3 months ago:

winliuxq – It sounds like your SSL certificate was revoked, which may have caused some temporary downtime, and also would have resulted in the dedicated IP address being removed from your account. If you are simply looking to have the dedicated IP address, you should be able to purchase one from within your account. In order to better address this we would likely have to review some account specific details, and so we recommend that you contact Customer Support at 480-505-8877 or support@godaddy.com.

Profile picture of winliuxq

winliuxq said 3 years, 3 months ago:

HI.
I regret that my SSL has now been completely abolished, you know this is not the result I want. This is actually a misunderstanding, all operations due to my mistake caused. I email to support services, but still did not resume my SSL.
In addition, I purchased the “UNLIMITED + PLAN”, what should I get “Includes Free † † SSL Certificate!”?
Thanks

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