Can’t find FTP manager in new version of godaddy.com????
charlotte_xo said 9 months, 2 weeks ago:
I just set up a mobile version of my website from dudamobile. It gave me instructions to redirect my site for mobile users, using the FTP file manager and said that it was under the “hosting” tab… however, the website in the video looks different from the one I’m using. So I’m assuming this is the updated version? Anyways, could you please direct be to the FTP file manager?
Thanks!
Gary A said 9 months, 2 weeks ago:
@charlotte_xo
Information on accessing the FTP File Manager can be reviewed here:
Further details on working with the FTP File Manager can be found here:
http://support.godaddy.com/help/category/970/web-hosting-working-with-the-ftp-file-manager
-Gary
charlotte_xo said 9 months, 2 weeks ago:
I’ve already looked at this… first of all, there is no “web hosting” link. I tried clicking the “domains” link and launching my domain name, but the “tools” menu from there doesn’t contain the FTP manager…
ameliavm said 9 months, 2 weeks ago:
I have the same problem as Charlotte.
Nate D said 9 months, 2 weeks ago:
@charlotte_xo & @ameliavm – Have you purchased regular hosting plans here? What platforms are you using for the main websites?
udi said 7 months ago:
Same problem here, has it been resolved ?
Gary A said 7 months ago:
@udi
Web Hosting and the FTP File Manager will only be listed if you have purchased a Web Hosting plan. If you are using Website Builder or another service, you would not see these option. If you have purchased a Web Hosting plan and are not seeing the option listed in your account, you may want to contact our support teams to review your account.
-Gary
udi said 7 months ago:
Yes, and since the website was build with WebSiteTonight, sitching to shared hosting means re-building it from scratch manually. What an annoying way to chain customers to your product.
body said 1 week ago:
Can’t locate my FTP file manager !! is there anyway to establish connection with file zella other than this FTP annoying thing?? please we need your support here..
0 min expected wait time