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E-mail 550 error

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Profile picture of kmokster

kmokster said 3 months ago:

I just signed up a new domain with e-mail accounts and am able to send e-mails out but not receive them. All incoming e-mails from my other e-mail accounts are rejected with the following error:

Remote host said: 550 #5.1.0 Address rejected.

Please help.

Profile picture of AdamR

GoDaddy Expert adamr said 3 months ago:

@mokster

This typically indicates that the domain’s MX records are not set properly. You’ll want to use this article to check the domain’s MX records:

Checking Your MX Record Settings in the Email Control Center

-Adam

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