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falsely charged $9.17

Viewing post 1 to 2 (2 total posts)
Profile picture of IWS_24x7

iws_24x7 said 1 year ago:

i have my credit card registered at godaddy’s website, and on 19th of April 2012, I received a message from my bank informing me about a transaction in which you have charged me with $9.17 without even informing me about it or some pending renewals (if any), and nor I got any kind of order receipt from godaddy on my email address, and nor I bought anything new from godaddy since 8-10 months. Therefore, I request you to kindly provide me with the payment details and refund me the entire amount you have charged me falsely.

Profile picture of christianh

GoDaddy Expert christianh said 1 year ago:

@iws_24x7

We do not have the ability to discuss account specific information on a public forum. Note that unless the auto renew is disabled, products will automatically renew. Here’s more information on this setting:

http://support.godaddy.com/help/article/1042

To view your orders, you can follow these instructions:

http://support.godaddy.com/help/article/4885

To ensure you receive notices for your account, make sure your email is up to date:

http://support.godaddy.com/help/article/3995

For assistance with refunds, please contact our Support Team at your convenience.

–Christian

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