FTP Clients Dumps to Dropbox?

grizzli said 1 year ago:

Client FTP dumps to Dropbox. Is this the way its supposed to work? As admin, I need to upload to any shared folder. This is useless. Am I missing something?

AaronK said 1 year ago:

@grizzli,

When connecting to your Online Storage account via FTP you should be able to see a list of the directories setup to my knowledge. If you cannot, you may want to contact our Support Teams through the following link with a screen shot of what you see through the online interface and what you see when you are connected through a 3rd party FTP client so we can further investigate the issue:

http://support.godaddy.com/support/

Thanks,
-Aaron

grizzli said 1 year ago:

Thanks Aaron, however, your support group has informed me that FTP really doesn’t work. They said that you can only connect to the Dropbox which has a limitation of 20MB. This is of no use for managing shared volumes or uploading large blocks. Apparently, no shared folders can be accessed from a user account except via the Workspace Desktop or a virtual drive using web folders. Apparently, you cannot upload more that 1GB in a block from any source including the Workspace Desktop or web folders and this apparently doesn’t work very well. I get errors every 30 seconds from your server. I cannot upload anything. It would appear that this Online Storage thang is not ready for prime time.

JasonP said 1 year ago:

@grizzli

I apologize for any confusion, however the information you may have received is incorrect. When connecting via FTP, you are able to access(Or create) any folder within the account. As for the upload limit, per block, you are able to upload blocks of up to 1GB.

Thanks for the feedback,

Jason

grizzli said 1 year ago:

Thanks Jason. But, here are the facts. Connecting from FileZilla to my account I see a root ”. Under the root is ‘Home’. Under Home is ‘Dropbox’. I cannot see the ‘Shared Folders’ volume at all. It is true that I can create new folders via FTP, however, these folders are written outside of Shared Folders and cannot be shared. Therefore (here comes the facts), you CANNOT write or access the content of the Shared Folders from FTP. While it may be useful to use FTP access for unshared content, it is not at all useful under the definition of sharing that is being used to market this service. Please explain to me how this can actually be made to work. Not how it is ‘supposed’ to work.

JasonP said 1 year ago:

@grizzli

Thanks for taking the time to post. As for accessing the shared folders via FTP, I am unable to replicate the issue you are encountering as I am able to do so without issue. In order to have your account tested, please contact our Support Team directly.

Jason

grizzli said 1 year ago:

I can only convey what I see. According to GD tech support, you cannot connect to ‘Shared Folders’ from FTP by design. FTP is not secure. The content of Shared Folders can only be accessed by either an authenticated collaborative subscriber of Online Sharing or from an HTTPS socket via a Public Link. This factoid is missing from the online documentation.

jagger said 1 year ago:

@grizzli. You cannot make a shared folder using Filezila. You can however create a standard folder, upload into that and then go to Workspace, right click on the folder and make it shared. The maximum file upload size is 2GB (JasonP see your reply to this 3 months ago). Are you sure it is not your broadband dropping out or Filezila not set for optimum? I upload a lot of large files, mostly successful but I do get the occational failure.

grizzli said 1 year ago:

You are correct sir. That has proven to be the best way to get large amounts of data up to your storage volume. Create the upload folder in FTP client. Populate it. Then make it shared. I get no errors uploading via FTP and it is substantially faster than the web UI. I get frequent file read/write errors when using the web UI or the Workspace Desktop to upload large numbers of files. It may be fine for routine movement of a few files at a time but I would not trust it for unattended operation on large numbers of files.

But I was told that 1GB was the block limit. Is it really 2GB?