How to unlock account without call to customer service?
frol said 1 year, 5 months ago:
My account locked already for 5 hours! I cannot call to customer service! How to unlock my account? I’ve read that after changing password it unlocks automatically, but it’s not happen when I change password!
Tim B said 1 year, 5 months ago:
If an account is locked due to unsuccessful login attempts, a password reset will unlock the account. If the account were locked due to another reason you would have to contact our support team for additional assistance. I am unable to provide you with the reason for the account being locked through this forum. In addition to calling our support team you can also contact them via email at firstname.lastname@example.org.