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I bought a domain but it doesnt appears!

Viewing post 1 to 6 (6 total posts)
Profile picture of Kalou94

kalou94 said 1 year, 5 months ago:

Hello everybody,

I bought a domain on Godaddy, I had an appraisal certificate for my new domain (that I bought 50$) and now, I wanna use it, manage it or whatever (transfer).

On my account, there are these informations:

I have nothing on “My domains” but I have my domain in “My Product” and I can only see the appraisal.

I have also on the overview :
“To activate, setup or manage your products, click the product name under “My Products” below. If you just purchased a product and do not see it listed, click here to refresh your account.”

but after refresh, there is still nothing :/
Someone has an idea ? :)

Profile picture of Baillee

GoDaddy Expert Baillee said 1 year, 5 months ago:

@kalou94

It sounds like you may have purchased our Domain Buy Service. This service will work to purchase an already-registered domain name on your behalf. For more information on how this works, check out this article:

Domain Buy Service: A Buyer’s Roadmap

Hope this helps!

- Baillee

Profile picture of Kalou94

kalou94 said 1 year, 5 months ago:

Sorry but I still didn’t get it. Did I paid 50$ to have only an appraisal from godaddy ?

Profile picture of Baillee

GoDaddy Expert Baillee said 1 year, 5 months ago:

@kalou94

Domain Buy Service, if that’s what you purchased, works to negotiate a purchase of a domain name. With this includes an appraisal of what the domain is worth. You can look on your Receipt in your Order History to verify whether or not this is what you purchased.

- Baillee

Profile picture of kiki2065

kiki2065 said 1 year ago:

What about if you have purchased a new domain but still cannot see it. Yes the spelling is correct. Why would the page be blank?

Profile picture of Gary A

GoDaddy Expert Gary A said 1 year ago:

@kiki2065

Can you provide some additional information as to what is appearing blank? Please follow up and provide the domain name you are referring to as well as the page you are visiting and the steps you are following to encounter the blank page.

If this is something specific in your account, you may want to contact our support teams regarding this matter. Our support teams are available 24/7 through the following page:

https://support.godaddy.com/support/

-Gary

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