I can’t install extensions on my Joomla site!
JustinC said 1 year, 10 months ago:
@jarule
Sounds like you might need to check the permissions for the folder that it’s trying to create the new one in. I’m not sure if you’re using Windows or Linux, so check out these articles:
jarule said 1 year, 10 months ago:
I am using Windows Shared Hosting Account and can’t install extensions on my Godaddy joomla remote server.
The following is the error: I tried to enable permissions in the hosting center by selecting the folder e.g. modules, components but the permission button is disabled
JFolder::create: Could not create directory
Module Install: Failed to create directory.: “D:Hosting7152103htmlmodulesmod_beautiful_slideshow”
the same for compnents
Please any help!
adamr said 1 year, 9 months ago:
@jarule
You will want to go back and try to update the folder permissions again. This time, make sure that you are only selecting folders. If a file is selected along with the folders, you will be unable to update the permissions using the File Manager. If you are still unable to update the directories’ permissions, you’ll want to get in touch with our 24 hour support team through http://support.godaddy.com/support so our tech guys can review your hosting account specifically.
-Adam
alexit said 1 year, 1 month ago:
well i am having the same problem as same as jarule i hope if u had any idea or the tech guys helped u come and tell us ur story coz i just bought the windows host and am also stuck cant install anything coz i think ” we put our joomla on root ” of the host and this doesnt make any sense we cant just our root to build our site in same time our domains are directed to the root .. if this issue will force me to build my joomla in sub folder i wont renew the accout again
adamr said 1 year, 1 month ago:
@alexit
You are welcome to install Joomla in the root of your hosting account. If you continue to receive this error, you will want to get in touch with our 24 hour support team. There may be a permissions issue within the hosting account that you do not have access to fix.
Additionally, if you do not have a need for any languages that are only supported in the Windows hosting environment, you may want to consider migrating to a Linux hosting plan. Joomla is a PHP based application and most Joomla users recommend the Linux environment.
Switching Your Hosting Account Operating System
-Adam
14 min expected wait time