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MX Record doesn’t update as it should

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Profile picture of Moses_Kim

moses_kim said 3 months ago:

When I look up MX Record from other tools, my zones are NOT being updated – some records are persisting over several weeks though I deleted them.

The records are for:
kcccla.org
kcccusa.com
kcccusa.org

The MX record should ONLY have 5 records that I see in DNS management panel but I get 2 more records that show up when I do a look up – I need them gone.

Profile picture of TimB

GoDaddy Expert timb said 3 months ago:

@moses_kim

If there are additional records showing in a DNS look up that are not listed within your DNS Manager, I would advise you to contact our Support Team to have your zone file refreshed for each domain name. Please include your support PIN and each domain in your request.

Tim B

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