Joomla installed with GoDaddy, but it doesn´t appear on my site

mbanu said 3 months, 1 week ago:

Joomla installed with GoDaddy, but it doesn´t appear on my site neither on my admin page. It says that the installation was succesful.
Do I have to wait a period of time or is there a setting that I can do?
Thank you in advance

chrisg said 3 months, 1 week ago:

@mbanu,

What is the domain name you have the Joomla installation installed to?

If an installation was recently completed, the domain should automatically be resolving to these pages. The only thing I could think of might be that you had placed the installation in a directory the domain is not currently pointed to.

Christopher G.

mbanu said 3 months, 1 week ago:

@chrisq Thank you for your reply, the installation was made in the root of mbfitnesshealth.com, but after a few hours it just appeared…without me doing anything, so I dont know what it was, but its ok now. So thank you again

chrisg said 3 months, 1 week ago:

@mbanu,

Thank you for the update. Glad to hear that this worked out on its own.

If you have any other questions, do let us know.

Christopher G.

anarivera said 3 months, 1 week ago:

I have the same problem…I installed Joomla with GoDaddy on 2/5/2012, but it still does not appear on my site neither on my admin page, it also says that the installation was successful and the GoDaddy support told me that upon reviewed do not currently show an error. Any reason?

chrisg said 3 months, 1 week ago:

@anarivera,

Can you provide the domain name this Joomla installation was for? I would be happy to look further into this with a member of our Advanced Support.

Christopher G.

rossella said 3 months, 1 week ago:

Same problem:

Successfully Installed on vistanaranja.com
(February 8, 2012)
URL: VISTANARANJA.COM/
Admin URL: VISTANARANJA.COM/administrator/

can you help?? tks

chrisg said 3 months, 1 week ago:

@rossella,

Public DNS testing shows your domain is pointing to third party nameservers:

ns1.likandev.net
ns2.likandev.net

If you want your domain to resolve to your recent installation of Joomla, you will need to direct it to our hosting nameservers.

Setting Nameservers for Your Domain Names

Christopher G.

ebastow said 3 months ago:

How do I shift my Joomla so that it shows up in the root for my site.. Currently it is in http://www.idahomustangs/joomla I want it in http://www.idahomustangs Do I just back up the root items and then move the joomla folders/files in?

chrisg said 3 months ago:

@ebastow,

Did you still need assistance with your Joomla site?

I assume you meant idahomustangs.com, which when tested shows your site resolving. When I visit idahomustangs.com/joomla, it only references XML.

If the site currently resolving under the root was not your Joomla site, you are correct in that the contents of your installed folder needing to be moved into the root. I also believe you need to update your Joomla configuration files to recognize that the installation has been moved in order for it to properly resolve through idahomustangs.com. More information on updating the configuration files for this purpose is covered in Joomla’s support forums at the link below:

http://forum.joomla.org/viewtopic.php?p=773920

Christopher G.

anarivera said 3 months ago:

@chrisg Thanks Christopher G. Domain name: JARSTUDIO.COM/jaimeandana

chrisg said 3 months ago:

@anarivera,

When visiting the URL for your Joomla installation, I am seeing our default 404 error page in it’s place. That is indicating that either the folder or the site content within it does not exist on the hosting account.

Have you checked your content within the account via an FTP client or the File Manager interface to confirm that this folder or any content within it exists? Should there be no folder present, it may be possible that this was accidentally removed from within the account via a user who had FTP access to the account. If that is the case, you would simply need to re-install Joomla to the account.

Christopher G.