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can’t send mail from my phone

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Profile picture of WillCure

WillCure said 1 year, 2 months ago:

I keep on receiving an error message every time i try to send mail from my phone. I just had to replace my phone, but i set everything up correctly. This is what is displayed when I try to send mail “a copy has been placed in your outbox. The recipient… was rejected by the server. I reset everything and still nothing, any ideas?

Profile picture of NicholeK

GoDaddy Expert nicholek said 1 year, 2 months ago:

@WillCure

You will want to verify the mail settings. You may also want to verify you can send to the recipient via WebMail or Mobile Mail.

http://support.godaddy.com/help/4715

http://support.godaddy.com/help/4689 – Mobile mail. To access Web Mail the link is http://email.godaddy.com or email.yourdomain.com.

Hope this helps!
-Nichole

Profile picture of WillCure

WillCure said 1 year, 2 months ago:

Nichole,
Thanks for your help. I actually ended up deleted the account and followed the steps from the link you provided. All is good!

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year, 2 months ago:

@WillCure,

Glad the steps provided were useful in resolving the issue! Thanks for posting on the Community.

Jason

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