Issue while Renewing Certificate
cedera said 1 year, 1 month ago:
I already have a existing certificate from GoDaddy which is going to expire in 20 days.
My account was deducted with amount of 199$ on 26 March 2012.After logging to my account I found out that there is no new certificate created.
It is showing the existing certificate.
There is one option in Secure Certificates Section which shows Credit Type and link to Request Certificate.
If I click on Request Certificate, will there be telephonic verification once again and will I have to pay for the certificate once again?
And will it renew the existing certificate or create a new certificate?
I also want to know steps to renew a certificate.
cedera said 1 year, 1 month ago:
I want to confirm whether there will be telephonic verification or any other verification for renewal of certificate.
timb said 1 year ago:
@cedera
After you purchase the renewal credit or your SSL auto-renews, you must apply the credit to your expiring SSL and complete the renewal request. If more than 13 months have elapsed since the last time we authenticated you or your company as part of the certificate-issuance process, you must submit your personal/company information again as we need to authenticate the information again before a renewed certificate can be issued. If you or your company were successfully authenticated less than 13 months ago, we do not need to re-verify your information in order to renew your certificate.
Tim B
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