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Standard SSL on a different domain in account?

Viewing post 1 to 15 (22 total posts)
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Profile picture of loklo

loklo said 1 year, 9 months ago:

I originally set up my premium hosting and domain a few years ago, and have since added several other domains.
I bought the SSL cert, not really knowing the details of how I needed to set it up.
When I went through the request/setup, it only gave me the option to apply it to the first main domain which was the name of the account (this domain has actually expired last week, so I was surprised it even showed up).
Can I change and use this cert to work properly with my preferred domain?
(old, expired domain: investors-speak-out.com; preferred domain: loklomedia.com)
going to https://loklo… gives me a warning in Chrome, and prevents the SSL from showing up properly.
thanks for help.

Profile picture of PaulDC

GoDaddy Expert pauldc said 1 year, 9 months ago:

@loklo

If you are using a shared hosting account, a standard single domain SSL can only be used on the primary domain name. If you would like it to be the new one, then you will need to make sure you make that domain the primary. If you need it on multiple domain names on the same hosting account then I would recommend getting a multi-domain (UCC) certificate.

You can check out our certificates at the following URL:

http://www.godaddy.com/ssl

Also, I will provide the instructions on how to change the domain on your hosting.

“Managing Your Hosting Account Domains”

http://support.godaddy.com/help/4688

Profile picture of loklo

loklo said 1 year, 9 months ago:

ok, I’ll do that anyway. But will this affect my databases?
I tried the instructions, and “Change Primary” never becomes available – always greyed out. Is it because the domain has expired (and I don’t want to use it anyway)?
I tried selecting it, and others, tried clicking on the primary domain, nothing made the “Change Primary” option available.

ahh… I need to un-apply the SSL before I can change the primary. Do I Re-key, or Revoke?

Profile picture of loklo

loklo said 1 year, 9 months ago:

affect databases if change primary?
best way to unassign the SSL certificate?

Profile picture of christianh

GoDaddy Expert christianh said 1 year, 9 months ago:

@loklo

You will need to select the re-key option for the SSL certificate and then select “Un-install this certificate” and click OK. This will allow you to change the primary domain on the hosting account. This will not affect the databases of your hosting account.

–Christian

Profile picture of loklo

loklo said 1 year, 9 months ago:

thx

Profile picture of loklo

loklo said 1 year, 9 months ago:

I re-keyed, uninstall wasn’t an option, selected “information has changed” or similar option, now it says that my cert is revoked, which I understand means cancelled, and I still can’t switch primary. will try again soon to change primary.

Profile picture of loklo

loklo said 1 year, 9 months ago:

the “change primary” button is now active, but when I select the current old primary domain, click the ‘change’ button, and enter the name of the existing domain I’d like to set as primary, it says that the domain is in use, and I must choose a new one.
Am I doing something wrong? or is this not possible with an existing domain?
and my SSL manager says I have no certificates. I’ll be fighting to get that back, if it has in fact been lost. confusing set of instructions to get all of this setup.

Profile picture of christianh

GoDaddy Expert christianh said 1 year, 9 months ago:

@loklo

If you have actually revoked the certificate, you will not have a way of reinstating the certificate.

If you are trying to use a domain that is already hosted on the hosting account, you will need to remove the domain before you are able to use it as the primary:

http://support.godaddy.com/help/article/4688

–Christian

Profile picture of loklo

loklo said 1 year, 9 months ago:

ahh for crying out loud…
that information is nowhere to be found on that page, and I shouldn’t have to go digging through masses of archives to find that sort of detail.
How can re-keying the cert end up in it being revoked? I clicked re-key. What a bunch of confusing crap… this will likely start the end of my godaddy relationship.
I should have done it over the phone, I guess, rather than this thread.
I will be fighting on the phone to get a refund for my SSL.

Profile picture of paulofernandes

paulofernandes said 1 year, 9 months ago:

What happens if I revoked a SSL certificate?

Profile picture of christianh

GoDaddy Expert christianh said 1 year, 9 months ago:

@loklo

Re-keying the certificate does not revoke and remove the certificate from your account. The only way to revoke the certificate is to use the “revoke” button.

@paulofernandes

Revocation is a permanent action that cannot be reversed. If you still require a certificate for a specific common name, you will need to purchase and request a new certificate.

–Christian

Profile picture of daotech

daotech said 1 year, 4 months ago:

I have installed a standard godaddy SSL cert on a non-godaddy site on a non standard (don’t ask) port other then 443. Are there problems with ports other than 443 ? I can not validate or hit the site

Profile picture of Baillee

GoDaddy Expert Baillee said 1 year, 4 months ago:

@daotech

If you’re still having an issue with this, can you post your domain so we can take a look please? Thanks!

- Baillee

Profile picture of DAS1234

das1234 said 10 months ago:

I find the implementation of SSL MOST UNSATISFACTORY. So basically if I have shared hosting, only ONE site can use SSL protection? (without expecting users to set an exception which most will not).

Why is this not CLEARLY SPECIFIED when the SSL is being sold? That it requires the revoking of any other SSL you bought and the assignment of a new primary domain? Therefore making it impossible to run 2 sites with SSL on shared hosting and more to the point – meaning you are forced into throwing away the money you spent on the first one if you need to support it on a second site more urgently.

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