Hosted exchange 2010

donr2 said 1 year, 2 months ago:

Why can’t we get updates to problems being worked on at GoDaddy…
Hosted exchange is down AGAIN and I can;t get estimates when it will be backup…

Also why can’t customers be on an alert list for problem updates instead of having to call back for informations…

Also I want a trouble ticket system… To track reported problem, I am tired to rehashing the problem everytime I call into godaddy..

I also want a business rep assigned to my accout…

Don

Baillee said 1 year, 2 months ago:

@donr2

Thank you for taking the time to post to the Forums. You can find updates on our current known issues here:

http://support.godaddy.com/system-alerts/

We are working to resolve this as quickly as possible. Thank you for your patience.

- Baillee

theonlybaldone said 1 year, 2 months ago:

Agree. I moved to godaddy for better reliability for my business. So much for that.

Baillee said 1 year, 2 months ago:

@theonlybaldone

I sincerely apologize for any inconvenience this matter may have caused. At this time, the issue has been resolved. If you continue to have issues with your Hosted Exchange account, please let me know.

- Baillee

donr2 said 1 year, 2 months ago:

THE ISSUE HAS NOT BEEN RESOLVED!!!!!!!!!!!

i AM STILL DOWN!!!! TRYING TO CONNECT TO OUTLOOK AND i TAKE GREAT
OFFENSE THAT YOU SAY THAT ITS FIXED WITHOUT EVEN CHECKINGH WITH THE CLIENTS

I HAVE A BUSINEES TO RUN

Baillee said 1 year, 2 months ago:

@donr2

I am sorry to hear that you’re still having issues with your Hosted Exchange. I would be happy to look into this for you. However, the issue we were experiencing this morning has been resolved.

When you say you are unable to connect to Outlook, please provide me the exact error that you’re receiving.

Thanks.

- Baillee

donr2 said 1 year, 2 months ago:

After 2 more calls to godaddy,,, at 4:14 est my last NY workstation came up..

Now I have 25 workstations starting working in a couple of hours in Shanghi,,, I hope I am not up all night…

Baillee said 1 year, 2 months ago:

@donr2

I’m happy to hear things are working for you. Please let us know if you have any further issues.

- Baillee

danlaw said 1 year, 2 months ago:

Did not know of this alert page: http://support.godaddy.com/system-alerts/

It would be great if this link is provided in the control panel.

Baillee said 1 year, 2 months ago:

@danlaw

That’s a great idea!

- Baillee

Deleted User said 1 year, 2 months ago:

We are in initial discussions with Microsoft about a potential bug that we have uncovered on how thick clients route (Outlook) to outlook anywhere enabled Client Access servers in an intentionally downed state/staged for expansion, but not live for customer consumption. As more details become available from Microsoft I will be happy to post it along with any KB articles that are posted by MS if they are created.

fre said 3 months, 3 weeks ago:

I just upgraded my i- phone to the I-5. I have four hosted exchange email accounts that I sync with myphone. Three of the four work with the new I-phen. I cant get the other one to work- I get a “unable to verify account info” message. I desparetly need to get this up and running. I am entering in everything correctly.