can e-mail still be viewed by Godaddy once sent by user?
karinago1 said 1 year, 2 months ago:
I apologise, i was on the contact page, needed asnwers to some questions i had pertaining to a merchant account. however after done filling out the customer service contact page and submiting the information, a new customer service contact page appeared stating to “login to further expidite service”. I was logged in, so im assuming my login must have timed out, though i could still see i was logged in while on the customer service contact page.
MY QUESTION IS: DO i really have to type ALL THAT INFORMATION again or did Godaddy get the E-Mail any hoo.
AaronK said 1 year, 2 months ago:
@karinago1
It is possible your message still went through but, the support representative that reviews the issue may not have proper validation to discuss the specifics of your account. It looks like we have a wait time of about 2 hours currently. If you do not receive a response within this 2 hour time frame you may wish to login to your account and send us your message again. You can use the following link to contact us again if necessary:
http://support.godaddy.com/support/
-Aaron
karinago1 said 1 year, 2 months ago:
thank you for your response, didn’t seem to have gone through, so I just rewrite and send. this time though I saved the work first, even copy, so it would’nt be lost.
Baillee said 1 year, 2 months ago:
@karinago1
Were you able to get everything sorted out with this?
- Baillee
11 min expected wait time