File Manager Not Working
tejaszwt said 1 year, 1 month ago:
Hi,
Wehn I am trying to access FTP File MAnager, it’s not opening.
It’s shows just processing and finally show message like “The page isn’t redirecting properly”.
Please help me to access File Manager
thanks,
Tejas
timb said 1 year, 1 month ago:
@tejaszwt
I am not having any issue access the File Manager in my own testing. Are you able to connect to your FTP using another FTP client?
Uploading Files to Your Website (FTP)
You may also want to contact our Support Team to have your File Manager access tested.
Tim B
tejaszwt said 1 year, 1 month ago:
@timb
Thanks for reply.
I know, how to access it. But it’s not opening in my account. Yes, I can access it via FTP client, but I need to upload large size zip file and after upload it need to unzip it via FTP File Manager.
Can you fix it please?
thanks,
Tejas
timb said 1 year, 1 month ago:
@tejaszwt
I am unable to access your account to review the nature of the issue through the support forum. Please contact our support team for additional support with getting your File Manager to open properly so that you can unzip your file.
Tim B
bailey_c said 1 year, 1 month ago:
No one at Go Daddy seems to be able to explain how I can delete a folder with all its subsidiary folders from my service. I have found if I go to each individual file I can delete them but I can’t seem to delete the folder structure itself. Any ideas?
timb said 1 year ago:
@bailey_c
You can delete folders or files using either an FTP client or our File Manager. This help article provides steps to delete any folder from within your File Manager:
Deleting Files or Folders Using the FTP File Manager
Tim B
7 min expected wait time