sec_error_revoked_certificate

joe_turner said 1 year, 1 month ago:

Hello,
We have followed the instructions above for re-keying the certificate. We download it and the new certificate works for a day. Then the next day it stops working and we see the error message “sec_error_revoked_certificate” in firefox and an equivalent error message in other browser versions.

Why is this happening?

adamr said 1 year, 1 month ago:

@joe_turner

Can you post the URL in question so we can take a look? Thanks!

-Adam

joe_turner said 1 year, 1 month ago:

https://apps.sdsgroup.com.au

NOTE: it works now, becuase I just re-keyed, re-downloaded and installed (approx 3 hours), but I suspect in about 24hrs from me installing this updated cert it will fail again.

Thanks

joe_turner said 1 year, 1 month ago:

It is almost like it is revoking the WRONG certificate after the re-generation of the new one.

I have gone in and re-downloaded the cert the next day and compared it against the one installed…and it is the same…and the godaddy web interface says it is ‘current’.

adamr said 1 year, 1 month ago:

@joe_turner

It looks like the SSL is still up and running. It hasn’t been a full 24 hours, but it appears that you were able to get the issue squared away. Let us know if you have any further trouble!

-Adam

joe_turner said 1 year, 1 month ago:

Unfortunately, it is happening again.

I have not fixed it up, so that you can see what we mean.

Thanks

Joe

adamr said 1 year, 1 month ago:

@joe_turner

It looks like you fixed it again before I was able to take another look. I do not see any errors. If you get the same error again, please get in touch with our 24 hour support team so we can take a look at the issue while it is present. Thanks!

-Adam

joe_turner said 1 year, 1 month ago:

The issue is still present.

e.g. with Firefox.

http://leederville.net/~joeman/sec_error.png

joe_turner said 1 year, 1 month ago:

I find it hard to believe the issue is at our end…because it works for 24 hours…then it suddenly stops. The cert is definitely valid for another 2 years.

IF this issue is not being looked at (and/or) is not being taken seriously, then please refund us.

I’ve had to disable the use of certs for now as it is not practical for me to re-key and re-download and install of the certs.

joe_turner said 1 year, 1 month ago:

Ok.
There is a chance I have resolved this.

I noticed that other people have had issues (perhaps not related to GoDaddy services itself), but they used serial # to match certificates up.

I noticed that the certificate loaded in was one serial # behind.

Now, I tried (several times) re-keying and reinstalling and EACH time it always showed a cert with a a serial # one cert behind! I was very careful to ensure I had the RIGHT cert before pasting it in. i.e. double clicking on it to get serial #, then opening it in textpad and copying/pasting.

So, What I decided to do was REMOVE the old cert from the p12 file, then save the wallet, then re-open the wallet and apply the latest cert against the req. This SEEMED to get past that issue.

So this _may_ be related to owm (Oracle Wallet Manager). I’ll update this post in the next few days as to the outcome.

Joe

adamr said 1 year, 1 month ago:

@joe_turner

Each of the times I had checked your site, I was unable to duplicate the issue. I had used multiple 3rd party tools that confirmed the SSL was functioning properly at the times I checked the site. I’m glad to hear that you may have found the solution to your problem. If you receive this error again, please get in touch with our 24 hour support team so our tech guys can review the issue while it is present. Thanks!

-Adam

akash_patel said 3 months ago:

I am also getting the same issue. Site is
https://www.a1rakhi.com/
It’s giving me the same error in Mozilla and works ok in other browser.
Solve it as soon as possible.

poorboys said 3 months ago:

I had that problem on face-book, I always reset my time and calendar on my computer, it always fixed the problem.