Multiple Webforms

Dexter Morgan said 2 years, 2 months ago:

I have a site that I am trying to use 2 different web forms. Individually they work fine, but if you try to send the 2 forms back to back only 1 goes through and it’s the last one.

Any suggestions. I’m using the gdform.php

christianh said 2 years, 2 months ago:

@Dexter Morgan

It sounds like the forms are working properly, but it’s preventing the request because you are attempting to send another request too soon. Are you getting specific errors when you do this? What are the URLs where the forms are located so I can see what’s happening?

–Christian

Dexter Morgan said 2 years, 2 months ago:

davidmccormicksenate.com/volunteer
davidmccormicksenate.com/donate
no errors, i just get nothing
I just added 2 lines under the ‘<form action>’
subject and redirect
the form did work for me for both back to back, BUT it had been working for me when it wasn’t working for others yesterday. So I don’t know????????

Baillee said 2 years, 2 months ago:

@Dexter Morgan

From your post, I’m unsure whether or not this is working for you now. Are you still receiving an error with your forms?

- Baillee

Dexter Morgan said 2 years, 2 months ago:

Baillee;

looks like I missed this post. I’ve been posting updates everywhere on this topic.

the problem was with Godaddy, when they changed the security measures and made so that gmail, yahoo and other free email addresses can no longer get through for spamming purposes.

There really should have been a huge announcement sent out to your clients on this, because man it made for a huge problem.

The fix was that i made sure the email the data was sent to was the sites email address **@doamianname.com.
next I removed the variable email address, provided by the user from the header of the email (to, from, subject) and made sure to move it to the body of the email, if not already there.
I then put in a fixed subject line and a fixed from email, which I also used the sites email.

so the email looks like it’s sent and received by the same address.

Problem solved.

But I also think this was handled very badly on Godaddy’s end. By not educating your customer on what was going to happen to them when a change like that was made.

Now don’t get me wrong. I am not a GoDaddy hater. I love GoDaddy and the person that I got on the phone the other night finally got the problem and was handled extremely well.

Your customer service is the best in the industry by far, which is why I am a loyal customer. But the ball got dropped on this one in a big way. (For me anyway)

Baillee said 2 years, 2 months ago:

@Dexter Morgan

Thank you for the update. I’m happy to hear that you were able to get everything sorted out. I apologize for any inconvenience this matter may have caused. We have recently published a blog post addressing this matter. You can review this post here:

http://support.godaddy.com/godaddy/having-problems-with-your-websites-form-mailer/

- Baillee