Bug in renaming videos
jdwdigital said 2 years, 3 months ago:
It appears that there is some sort of bug that pops up when an exsiting video is renamed. If the renamed video is in an album, then it can no longer be “found.”
When logged in, I can see it in the album, but the “share” link that video.me provides for the album will no longer work. I tried removing the video from the album and then putting it back and it still refuses to show up. So, I deleted the video and uploaded it again, only this time I renamed it before clicking “finished” on the upload screen.
This seems to work, but the page title that the browser shows states “Video.me – (Could not find video)” although the video is listed in the album and playable.
BTW – this video is password protected if that might make a difference…
christianh said 2 years, 3 months ago:
@jdwdigital
As this appears to be account specific, you may want to contact our Support Team with this information to further troubleshoot what is happening with the video.
–Christian
jdwdigital said 2 years, 3 months ago:
Thanks for the reply. I called and spoke to your tech support and they checked with the techs for video.me and they said that it is a known issue when editing a video name when it is set to either private or password protected and they are working on it.
JasonP said 2 years, 2 months ago:
@jdwdigital,
Just wanted to make sure that the issue was resolved for you and the ‘Share’ link is operational.
Jason
5 min expected wait time