All Products 
Username / Customer#
Password
Log In
 Hi,  |  Log Out
  • Site Search
  • Domain Search
  • WHOIS Domain Check
24/7 Support: (480) 505-8877
Hablamos Español
9 AM to 9 PM IST
7 days a week
Go Daddy Support

Search help articles, forums, and discussion groups

Video Me Upload stops abruptly

Viewing post 1 to 4 (4 total posts)
Profile picture of TrourKing

trourking said 1 year, 6 months ago:

When trying to upload a video to my video me account it abruptly stops uploading about one third of the way through. Solutions anybody?

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year, 6 months ago:

@trourking

I have not seen that issue. Are you able to replicate the error on a different browser? Are you using a wired or wireless internet connection? Any additional details would be helpful. We will create a ticket to test this, however I would like to know if you can replicate the error across multiple browsers.

Jason

Profile picture of TrourKing

trourking said 1 year, 6 months ago:

I get the same result using Explorer, Chrome and Safari and it seems to happen during the day, ie. 8AM through early evening. I am able to complete my uploads early in the morning so maybe this has to do with internet traffic either on my end or on GoDaddy’s Video Me Server.

Profile picture of JasonP

GoDaddy Expert JasonP said 1 year, 6 months ago:

@trourking

The next time you encounter the error, please perform a trace route to the URL so we can attempt to determine where the connection ends.

Performing a Traceroute in Microsoft Windows:

http://support.godaddy.com/help/article/3142

Jason

Add a reply:

You will auto join this group when you reply to this topic.

When posting about a technical issue, please be sure to include as many details as possible, such as your domain name, related URLs and other pertinent information. This consideration will allow us to better understand the situation and quickly assist you.