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Uninstall Parallels

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Profile picture of PraveenM

praveenm said 1 year ago:

We were not usind plesk or parallels and I found parallels tools installed on my server. I was uninstalling the parallels tools and I am not able to access the server. Escalated the issue. Any resoultions on this?

Profile picture of ChrisG

GoDaddy Expert chrisg said 1 year ago:

@praveenm,

If you have already escalated this matter for review by our Server Support team via a Trouble Ticket, you would need to wait for a response from them on this matter. Unfortunately, we would not be able to review the status of a trouble ticket for a specific account over an open forum.

If you have not submitted the ticket, you will want to refer to the information provided in the following article to do so:

Create a Trouble Ticket for Your Virtual Dedicated/Dedicated Server

Christopher G.

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